Our entire team has high expectations and settles for nothing short of excellence. It starts at the top and flows throughout the company.
We are dedicated to creative problem solving and adaptability and are skilled at overcoming challenges. We treat everyone like family. We help dreams and goals become a reality. We listen to concerns with open and collaborative minds. Our Expert Advisors provide a safe, low-pressure environment where clients can ask questions and gather information. We want everyone to feel comfortable and confident about working with us.
Our team extends far beyond who you see here, and it takes every single member to provide the safest and most trusted timeshare exit experience.
With 25 years of corporate experience, Joanna provides crucial direction and leadership to our rapidly growing company. Her ability to leverage that experience in guiding us toward our core values not only benefits our team members within our fantastic culture but also benefits the satisfaction of our clients as well. Outside of the office, she has a strong passion for the culinary arts and living out her faith.
“I enjoy leading our ambitious and caring staff toward achieving not only our organization’s goals but their personal goals as well. I believe in the concept of “win-win”—no one should have to lose out if we continue doing the right thing and keeping our clients’ best interests in mind.”
Director of Business Development
J.T. does an excellent job of putting all the pieces together so our team can operate at the highest level of expertise. He regularly goes beyond what is necessary when setting our standards and expectations, not only for our employees but also for the clients as well. He was a firefighter/EMT who fought both the Waldo Canyon and Black Forest fires in Colorado Springs. He has also played hockey for nearly 20 years.
“We strive to make this an environment where everyone can grow, and we make every effort to meet not only their professional goals but their personal goals as well.”
Business Development Manager
As our Business Development Manager, Pat is no stranger to juggling multiple tasks and filling in where he is needed. Whether it’s training our Expert Advisors on new systems or providing technical support to the rest of our team, Pat makes sure we are all working as efficiently and effectively as possible. He is also a certified Peer Coach and enjoys playing softball and volleyball.
“I enjoy the family vibe of the company and the fact that we are able to get along with everyone.”
If you have already gone through the process with us, odds are that you’ve probably talked to Ashley at least once. She has a passion for teaching, coaching and helping our team grow. Her natural and empathetic talents allow her to go above and beyond with helping clients understand their options and find the right solution. Ashley also has a passion for dancing and spends her weekends choreographing with her dance crew.
“Timeshare Termination Team is a big family! I have never experienced a work environment full of people who love and support each other as much as this work family does. The leadership team never passes up an opportunity to check in on us and tell us what a good job we are doing.”
Lead Expert Advisor
Eric has a gift for connecting with his clients while maintaining a personable and friendly attitude. His favorite part about his role on our team is helping people get rid of their burdens and find financial freedom. Eric also coaches high school basketball and, as a major sports fan, has been collecting sports memorabilia for 20 years.
“I enjoy how the staff here is always fun and amazing, and I love the feeling of helping somebody get rid of something.”
Director of Client Services
Most clients recognize April’s name as the fearless leader of our client relations department. Whether it’s managing multiple things at one time while remaining focused on the client or providing expert support to the rest of her team, April excels in her role. It is no surprise to find her frequently going above and beyond to support her team. Her greatest passion is spending time with her family.
“I love the fact that we get the chance to help people, and I also love the team that we have built here.”
Lead Client Relations Specialist
Tami goes above and beyond to make sure her clients receive the best possible information and stay updated on their process. She likes that her role allows her to build relationships with her clients and hear their stories while helping to relieve their stress from their timeshares. She recently became the proud owner of a German Shepard puppy who is “an absolutely exhausting little angel.”
“I like the people that I work with! This can be a very stressful position at times, and the support I get from everyone in this office is invaluable.”
Director of Marketing
If you spend any time with Janie in the office, you will probably come to call her the “Queen of Branding.” She loves managing the company’s brand and ensuring everything we do looks beautiful and professional. She also enjoys crafting messages that speak to people in their current situation and instill a sense of hope and excitement for their future as a Recovering Timeshare Owner. On Saturdays in the fall, you can find Janie donning red and cheering on the Huskers as a die-hard Nebraska football fan.
“I love that we’re a family. We look out for each other and cheer each other on inside and outside of the office.”
Director of Support Services
Betty successfully handles both our human resource needs and business expenses. She loves nothing more than assisting our employees in creating a healthy and happy workplace. In her free time, she dives into her genealogy research and has found several surprising discoveries in her family tree, many of which are tied to significant historical events and places.
“I like seeing my coworkers in the office. I did not realize just how much until we were forced to work from home for a few months. We have an exceptional group of employees who work hard and are a joy to be around.”
With a lifetime of experience in event planning, Cindy uses her strengths to provide crucial support to our team. She not only coordinates our participation in events but also makes sure that the entire team has the resources needed to perform above and beyond their roles. She has an associate degree in Biblical Theology and enjoys spending time with her grandchildren.
“What I enjoy most about working at Timeshare Termination Team is seeing the drive and determination of a team that wants to help people in a time of great need in their life, when they think all of their options are spent. I thrive on the energy and drive of our team that’s new every day.”