Did You Know,
How to Get Out of a Timeshare Presentation
You’ve recently been contacted with an offer of a free gift in exchange for sitting through a presentation, typically lasting 90-120 minutes, where you’ll hear about an amazing vacation opportunity at a luxury resort. If the free gift is appealing enough, there’s a good chance you’ll say yes. After all, everyone likes free gifts. However, if you’re not prepared for what lies ahead, this seemingly harmless presentation can potentially saddle you with a timeshare you had no intention of purchasing.
Timeshare sales presentations are high-pressure environments designed to appeal to your emotions and wear you down in order to close the deal. The sales team will do everything in their power to make it difficult to say no. To combat these tactics, it’s important to know what to expect and have a few strategies in mind that will help you stand firm and escape the presentation without purchasing an unwanted timeshare.
Free Gifts Aren’t Always Free
Before diving into the sales process, you should understand an important caveat. In many situations, your free gift isn’t truly free. You will often get charged for any accepted gifts if you decline their presentation or fail to stay for the required amount of time. If you don’t plan on actually showing up to the presentation or sticking around until the agreed-upon end time, don’t accept the gift.
To avoid being charged for a gift you don’t really want, make sure you understand all requirements before you agree to attend the presentation. If the terms for your free gift aren’t clearly stated, you can be sure the terms of the timeshare purchase will be nebulous as well.
What Happens During a Timeshare Sales Presentation?
Most timeshare presentations are typically scheduled for 90-120 minutes, although they frequently run much longer than their stated end time (more on that later). During the presentation, you’ll meet several people who will use a variety of tactics to get you to buy a timeshare. These people often include:
- Greeter – The greeter meets you when you arrive, records some basic personal information, and provides a warm welcome that makes you feel comfortable.
- Tour Guide – The tour guide will be the first salesperson responsible for discussing the resort with you. This person is usually very friendly and personable. They often will provide personal anecdotes to gain your trust. While meeting with this person, you’ll usually watch an engaging video showing families having an amazing time at the resort and hear video testimonials from happy timeshare owners. Throughout the process, the tour guide will be asking you personal questions about your vacation preferences in order to provide this information to other team members who can cater their pitch to your specific needs and desires. After the presentation is complete, you should expect the tour guide to engage you in several high-pressure sales tactics to get you to make a purchase.
- Manager – If the tour guide doesn’t close the deal, you’ll be passed along to a manager who will continue the sales pitch by lowering the price and offering other incentives to sweeten the deal. At this point, you’ll typically find that the sales tactics are becoming increasingly aggressive.
- Closer – If the manager is unsuccessful, you may be transferred to the closer. This person will continue to pressure you into buying the timeshare by offering their best possible deal. The sales pitch will be a “full court press” at this point intended to completely wear you down.
Sales Tactics Used to Close the Deal
During your timeshare presentation, the sales team will employ a variety of tactics that will make it very hard for you to say no. These include:
- Extending the Length of the Presentation – While you were told the presentation would only last 90-120 minutes, this often is not the case. In most instances, the sales team will try to keep you at the presentation for hours on end without any breaks. Keeping you longer than expected increases your time investment, which often increases the likelihood that you’ll agree to a purchase. In addition, many people will wear down after several hours if they are tired and hungry.
- Creating a Sense of Urgency – Urgency is common sales tactic, but timeshare sales teams lean heavily on this approach. They may tell you the offer expires when you leave and you won’t be able to take advantage of the deep discount they’re offering you if you decide to buy at a later date.
- Aggressive Measures – The salesperson will have a response for every reason you give explaining why a timeshare isn’t for you. They simply won’t accept no for an answer, and this aggressiveness is very effective at wearing people down.
- Guilt – Never underestimate the power of guilt. The salesperson will make an emotional plea that involves heavy doses of guilt to get you to feel bad about saying no.
- Misrepresenting Information – They’ll highlight the benefits of timeshare ownership without clearly disclosing the risks and financial obligations. For example, they’ll often talk about a timeshare as being a good investment, when in reality the property depreciates significantly once you purchase it. They also often omit the fact that annual maintenance fees rise sharply every year for the rest of your life.
When these tactics are delivered by multiple people over several hours in a high-pressure environment, it can be emotionally draining. This is their goal. If they can keep you in the room long enough and continue to wear away at your resolve, they have a better chance of closing the deal.
6 Tactics to Help You Escape the Presentation without Making a Purchase
The following tips will help you successfully get through a timeshare presentation without signing a contract:
- Don’t Share Personal Information – Be careful about sharing any personal anecdotes or details with the sales team. They will try to use this information make their offers sound more appealing. If that fails, they’ll often use your personal information to shame you into buying a timeshare. The more you talk, the easier it will be for them to extend the presentation indefinitely. Instead, resist the urge to answer their questions or ask follow-up questions of your own. Just sit there and listen to the sales pitch while saying as little as possible.
- Set Your Alarm – Set the alarm on your cell phone for about 15 minutes before the agreed upon end time. When the alarm goes off, let them know that you plan on leaving shortly and they need to wrap up their presentation. Be prepared to get up and leave 15 minutes later if they haven’t complied.
- Schedule an Appointment Immediately After the Presentation – If you’re worried about your ability to walk out at the end of the agreed upon time, give yourself an out. If the presentation is occurring at a vacation resort, schedule a massage, beach adventure, or some other activity that you won’t want to miss. If the presentation takes place at an off-site location in your hometown, schedule an appointment with a friend so that you have a legitimate excuse to leave.
- Don’t Drink Alcohol – You may be offered alcoholic beverages during the presentation. Politely decline them. Drinking can cause you to drop your guard and be more suggestible to their high-pressure tactics.
- Keep Saying “No” – If you show any amount of interest or say anything other than “no” to their offers, they will keep trying to sell you a timeshare. Get in a routine of saying “no” to any offer they make throughout the presentation. Over time, you’ll find it will become easier to keep delivering this response.
- Walk Out – The sales team can’t hold you at the presentation against your will. Always remember that you’re free to go at any moment. If you start feeling uncomfortable with their aggressive tactics, simply walk out. Just keep in mind that if you’ve already accepted the free gift, you may be charged for it if you fail to stay through the initially agreed upon time for the sales presentation. If you haven’t accepted their gift yet, you are free to walk out at any time without penalty.
Timeshare Termination Team Can Help
If you’ve recently gone through a timeshare presentation and regret your purchase, you have options. Timeshare Termination Team can help you get out of your unwanted timeshare.
Our expert advisors have helped thousands of people just like you who have come to regret their timeshare purchase. We work with a team of attorneys who will design a customized exit strategy based on the unique terms of your contract. Our attorney-based solutions have achieved a 100% success rate for our clients.
We’re the only timeshare cancellation company in the country that offers a You First Approach™ guaranteed to safely, legally and permanently get you out of your timeshare. We accomplish this by focusing on your specific needs and goals throughout every stage of the process. As part of our approach, you’ll receive:
Please contact us today to schedule a free consultation. We can help you break free of the burdens associated with timeshare ownership.
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